• 9,360 phone hours in an inbound dedicated teleservices environment

• 4,680 phone hours in an inbound sales environment

• 2,400 phone hours in a shared inbound/outbound environment

• 4,300 phone hours in a dedicated outbound environment

Linda Arellano is a creative, conscientious, and tenacious entrepreneur with 26 years of customer contact experience in telephony environments. These include service agencies, pure consulting, private and public business environments. Her self made work scope has afforded her continuous exposure to domestic and international exposure to best practices and the freedom to create bench breaking yet pragmatic solutions.

She is the founder of Customer Assurance and is currently the Frontline Talent Leader at Frontline4hire.com .